Account management for admins PART 2

Επίλυση Προβλημάτων Alphanetrix Guides
1

Usage notifications

Primary admins can optionally request notifications about users who aren’t actively running assigned products. In the Usage Notifications feature of Autodesk Account, admins specify scheduling options to receive automatic email notifications of user inactivity. Based on what they learn from these notifications, primary and secondary admins can then go to the Usage Report to unassign inactive users.

Note: Inactive user data is only available for subscriptions on a Standard or Premium plan.

To set up usage notifications:

  1. Sign in to your Autodesk account at manage.autodesk.com
  2. Under Reporting, select Usage Notifications.
  3. In the Usage Notifications window, click Set Up.
  4. Select the notification scheduling options you want:
    o From the calendar, select the date you want Autodesk to begin sending usage notification emails.
    o Select the frequency you want to receive notification emails. You can choose to get emails weekly, biweekly, monthly, or every three months.
    o Select an inactive date range. You can choose to see reports of inactive users during the past: thirty days, three months, six months, nine months, or one year.
  5. Click Turn On.
  6. A message indicates that inactive user notifications have been turned on.

To edit usage notifications:

  1. In the Usage Notifications window, click Edit.
  2. Change the starting date, frequency, or date range.
  3. Click Save.
  4. A message indicates that changes have been saved.

To turn off usage notifications:

  1. In the Usage Notifications window, toggle the switch to the ‘off’ position.
  2. A message will confirm that Usage Notifications have been turned off.

To unassign inactive users:

When you receive an email notification about inactive users, you’ll see a button with the caption,
“View inactive users.” (You’ll only see this button if you have inactive users.)

  1. Click View Inactive Users to open the Usage Report, pre-filtered to show only inactive users.
  2. Check the boxes next to those users you want to unassign.
  3. On the message that appears, click Unassign.
  4. In the Unassign confirmation window that appears, click Unassign.

Note: You can also go directly to the Usage Report in your account to unassign users. In this case, the listing won’t be automatically filtered for inactive users.

Seat usage reporting

With seat usage reporting, admins can see which users have assigned products and monitor their frequency of use. With this information, admins can optimize seat assignments and purchasing decisions. Seat usage reporting is only available for products with single-user access and can only measure the activity of users connected to the internet.

The seat usage summary tracks:

• Total users: People on your team who have opened and used products
• Total products: Assigned products that have been used
• Total seats: Subscription seats for products with single-user access
Note: Data is protected by Autodesk privacy principles and is only used for the purposes for which
it was collected. For more information, see the Autodesk privacy statement.

To view seat usage

  1. Sign into Autodesk Account at manage.autodesk.com.
  2. Select Reporting > Seat Usage.

Seat usage summary

In the Seat Usage Summary report, select a time range:
• Past 30 days. Rolling 30-day window
• Past 3 months. Rolling 3-month window
• Past 6 months. Rolling 6-month window
• Past 9 months. Rolling 9-month window
• Past 12 months. Rolling 12-month window
Each selection contains the actual dates within the range. For example: Past 3 months (Oct 10–Jan
10).
Note: For AutoCAD, including specialized toolsets and industry collections, select the name of the
product group to see usage by individual products.

Seat usage by product

  1. Select By Product.
  2. Select a time range.
  3. To see details for a single product, click Details.

Seat usage by user

  1. Select By User.
  2. Select a time range.
  3. Click the name of a user for detailed usage by product, version, and
    frequency.

To display user names and email addresses

  1. Select By User.
  2. Select the settings icon by Invite Users.
  3. Select Personal Data.

To export usage, user, and subscription data

You can download a spreadsheet that lists seat usage, users, and subscriptions.

  1. Sign into Autodesk Account at manage.autodesk.com.
  2. Select Reporting > Seat Usage.
  3. Click Export to view the settings.
  4. Select a file format and a team.
  5. Select one or more of these report types: Subscriptions, Users, and Usage Reporting.
  6. If you select Usage Reporting, select a date range.
  7. Click Export.

Get Flex usage information

Flex usage reporting shows your teams’ use of Flex tokens summarized by product and by user. This
can help admins manage token usage and forecast for future purchases.
Data is protected by Autodesk privacy principles and is only used for the purposes for which it was
collected. For more information, see the Autodesk
privacy statement.
To view token usage

  1. Sign into Autodesk Account.
  2. Select Reporting > Token Usage.
  3. On the Token Usage screen, select a team from the dropdown menu.

Note: You can view real-time balances for both Flex tokens and shared cloud credits on the Balances page. Go to Reporting > Balances.